How does Dokly help with MTTR?

Teams find procedures instantly. No hunting through emails or wikis. Faster access to information reduces resolution time.

Can we embed scripts and code snippets?

Yes. Full support for code blocks with syntax highlighting. Include command-line snippets, scripts, and configuration examples.

How do we handle sensitive documentation?

Use access controls to limit who sees what. Create restricted sections for sensitive procedures. Maintain audit trails.

Can we integrate with our monitoring tools?

Dokly supports integrations with Slack, GitHub, and Zapier. Custom integrations available for specific tools.

How do we track documentation updates?

Full revision history. See who changed what and when. Identify outdated documentation that needs review.

Can we organize documentation by system?

Yes. Create sections for each system or service. Use categories and tags for organization. Full-text search across all systems.

For IT teams

IT Documentation and Knowledge Base Software

Centralize IT procedures, run books, and technical documentation. Reduce MTTR and improve uptime.

Start free See benefits

Free forever · No credit card · Ship in 5 minutes

Free forever plan

14 days

Free Pro trial, no card

MDX

Visual editor with components

llms.txt

Auto-generated on every site

An honest take

Most teams ship IT teams as an afterthought — a Notion page nobody reads, a wiki nobody updates, a PDF nobody opens.

Dokly makes IT teams a competitive edge: fast search, real structure, AI-ready, and a custom domain in one click.

Why Dokly

Built for teams that ship docs fast

Faster Incident Response

When incidents happen, IT teams access procedures instantly. Reduce mean time to resolution (MTTR) significantly.

Knowledge Transfer

Document processes before people leave. Reduce knowledge loss. Make team transitions smooth.

Compliance & Audit

Document all procedures and changes. Maintain audit trails. Meet compliance requirements with documented processes.

Team Efficiency

Junior staff onboard faster. Everyone follows documented best practices. Reduce troubleshooting time.

How it works

Live in an afternoon

No demo call. No sales onboarding. Sign up, paste your content, ship.

01

Sign up free

Create your workspace and get a *.dokly.co subdomain in under a minute. No credit card. 14-day Pro trial included.

02

Write or import

Author in the visual MDX editor with callouts, cards, tabs, steps, and code blocks. Paste from existing docs to get started fast.

03

Ship your domain

Add your custom domain on Pro. Auto-generated llms.txt and sitemap mean AI crawlers and search engines can read your site on day one.

What you get

Features that matter for IT teams

✓

Runbooks & Procedures

Document step-by-step procedures for common tasks. Include commands, screenshots, and decision trees.

✓

Troubleshooting Guides

Create diagnostic guides. Help team members troubleshoot issues systematically. Reduce time spent on problem-solving.

✓

Change Documentation

Document all infrastructure changes. Maintain a history of who changed what and when. Version control built-in.

✓

Code Snippets & Scripts

Store useful scripts and commands. Include syntax highlighting and documentation. Share with your team.

✓

Access Control

Control who can access sensitive documentation. Different permission levels for different team members.

✓

Mobile Access

Access documentation from anywhere. Mobile-optimized interface for on-call situations. Works offline with export.

AI, done right

Docs AI agents can actually read

When users ask ChatGPT, Claude, Perplexity, or Cursor about IT teams, your content is what gets cited — not a competitor's.

Auto-generated llms.txt

Every Dokly site ships with a clean llms.txt so ChatGPT, Claude, Perplexity, and Cursor can cite your docs accurately. No setup.

Structured semantic HTML

Pages render as clean, semantic HTML — the kind LLM crawlers parse perfectly. No SPA-rendering headaches.

Custom domain on day one

Authority lives at your domain, not a subpath. Your AI citations point home, not to a vendor's URL.

Pricing

Start free. Upgrade when you grow.

Flat pricing. No per-seat add-ons. No surprise bills.

Free

$0/mo

1 project, 5 pages, *.dokly.co subdomain

Starter

$19/mo

3 projects, 25 pages each, search, 500 MB storage

Popular

Pro

$49/mo

10 projects, unlimited pages, custom domain, analytics, API playground

See full pricing details

FAQ

Questions we actually get

Explore more

Other ways teams use Dokly

API Documentation Developer Docs Product Documentation Knowledge Base Customer Support Internal Teams

Ready in 5 minutes

Ship docs in an afternoon

Start free. Bring your MDX. Flip your domain when you're ready. No sales call. No credit card.

Start free See full pricing